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| Navigation | Use this bar to change to other folders within Outlook, such as Calendar and People. |
| Reading Pane | Many messages can be read in this pane without opening them. |
| Forward | A message that goes to someone other than the author of the message. |
| Deleted Items Folder | Deleted messages are moved to this folder. |
| Protected | Word opens in this view when a document is opened from an email message. |
| Folders | Information in Outlook is stored in these. |
| Bcc | Add this text box to a message window to type an email address for a recipient whose identity you want to keep confidential. |
| HTML | This is the default mail format in Outlook. |
| FORMAT TEXT | The Styles gallery is located on this tab in a message window. |
| High Importance | A red exclamation mark in the message header indicates that this option has been attached to the message. |
| Read Receipt | Attach this request to a message to receive a report when the recipient opens the message. |
| Follow Up | Flag a message using this button in the Tags group. |
| Unread/Read | This button on the HOME tab changes the read status for the selected message. |
| Signature | Add your name and contact information to the end of each new message automatically with this feature. |
| Question Mark | The Microsoft Outlook Help button displays with this icon. |
| Personal Information Manager (PIM) | Microsoft Outlook is an application that is referred to as |
| Electronic Mail (email) | communication between individuals by means of sending and receiving messages. |
| Email profile | stores the configuration of your mail acount. |
| Mail server | acts as the post office routing messages from their senders to appropriate recipients. |
| Mail client | used to send the messages that you compose and read the messages you receive. |
| Outlook Web App (OWA) | employees to work from their home or another location with internet access. |
| Mail protocols | sets of standards that define how the mail is managed. |
| Internet massage Access Protocol (IMAP) | accounts store messages on the email server. |
| Thread | original message text is included below the reply text so that the reader will see the source message. |
| Signature | A closing that is automatically inserted at the bottom of each message that is sent. |
| Prioritized | list of all tasks that not grouped by the option. |
| Active | Filtered list of all tasks not marked as completed. |
| (HTML) Hypertext markup Language | By default messages are composed and sent. |
| Plain text | does not include any formatting of the text. |
| Rich text | Includes text formatting such as font changes,alignment and bullets. |
| Distribution list | Frequently send email messages to the same group of people,consider creating contact group to enable you to create and send the messages more quickly. |
| Data source | Involves using a list of names and addresses from one file. |
