| A | B |
|---|
| Ageism | Prejudice and discrimination toward older people. |
| Bias | A tendency to judge people before knowing them, basing the judgment only on their membership in some group or category of people. |
| Cognitive categorization | A process in which the mind quickly sorts information into categories to function efficiently. |
| Discrimination | Your behavior, or what you do (or intend to do, or are inclined to do) as a result of your stereotypes and prejudice. |
| Economic prejudice | Prejudice and discrimination toward people who are poorer or wealthier than you are. |
| Equal Employment Opportunity Commission (EEOC) | A federal agency established to monitor the laws set in place by the amended Civil Rights Act of 1972. |
| Equal status | The condition that occurs when companies hire employees who are frequent targets of discrimination into all levels within the company. |
| Ethnocentrism | The belief that one’s ethnic group is more normal than others; an emotional source of prejudice because of people’s gut-level feelings about how right their group is—and, in turn, how wrong they think other groups are. |
| Institutional prejudice | Prejudice that is caused by policies in the workplace that are not intentionally set to exclude members of specific groups or to treat them differently, but which have that effect anyway. |
| Interdependence | A relationship in which members of different groups not only must cooperate but also must depend on each other to reach common goals. |
| Prejudice | How you feel as a result of the stereotypes you believe in |
| Proximity | Physical closeness; here, it refers to contact between members of a diverse workplace |
| Racism | Prejudice and discrimination based on race. |
| Self-fulfilling prophecy | The tendency for a prediction to actually occur once it is believed; for example, when a victim believes that prejudice against him or her is true, then fulfills these negative expectations. |
| Sexism | Prejudice and discrimination based on gender. |
| Sexual harassment | Behavior that is defined by the EEOC as “Unwelcome sexual advances, requests for sexual favors and other verbal or physical conduct of a sexual nature . . .” |
| Stereotypes | Your thoughts or beliefs about specific groups of people. |
