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Human Relations Chapter 17

AB
Boss massagingThe practice of currying favor, or kissing up, with a manager to achieve your own goals.
Categorical imperativeA principle developed by philosopher Immanuel Kant, which asks the question, “What would the world—or my company—be like if everyone were to do this?
Ethical codesFormalized sets of ethical guidelines developed by some companies for use at all levels of an organization
EthicsThe expression of the standards of right and wrong based on conduct and morals in a particular society.
Future favorsA practice commonly seen in developing countries based upon mutual obligation and resulting in the exchange of favors over years and even generations; also used in some industrialized countries such as Japan and South Korea.
Gift exchangeA strong tradition in many cultures, in which giving gifts creates a future obligation to the receiver; it can also be a rite of passage into an inner circle.
Inner circleA clique of trusted family members, tribal members, or friends (depending on the culture), who are at the center of power or influence
MoralityA system of conduct that covers all broadly based, mostly unwritten standards of how people should behave and generally conform to cultural ideals of right and wrong.
Principle of individual rightsAn ethical philosophy that holds that all decisions should respect basic human rights and the dignity of the individual.
Principle of individualismAn ethical philosophy that holds that all primary goals should achieve long-term self-interests, with the emphasis on long-term; self-interest should not justify short-sighted actions.
Principle of justiceAn ethical philosophy that holds that all decisions should be consistent, unbiased, and based on fact
Principle of utilitarianismAn ethical philosophy that holds that all decisions should do the greatest good for the largest number of people.
RationalizeTo justify unethical behavior with excuses.
Social responsibilityThe practice of acting ethically while understanding that your actions are part of the larger, interactive picture of your workplace, community, and world.
StakeholdersAny group that a business interacts with, such as customers, competitors, unions, suppliers, consumer groups, and government agencies.
WhistleblowingTurning in or otherwise exposing people who behave unethically in your company.


Medical Administrative Programs
Renton Technical College

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