| A | B |
| Use ________ sense. Treat them the same way as everyone else. | common |
| Give them your ___________ attention. | undivided |
| Ask them to ______ their message or tell you in a different way. | repeat |
| Ask short questions that require _____ answers | brief |
| If the person declines your help, do not ______ on helping. | insist |
| Use ______ supports as needed | visual |
| Use _______ boards to help with making choices | picture |