| A | B |
|---|
| Active listening | Listener participates fully in the communication process |
| Passive listening | Listener does not actively participate |
| Impatient listening | Short bursts of active listening are interrupted with noise and other distractions |
| Critical listening | Listening to comprehend ideas |
| Deliberative listening | Listening to understand, analyze, and evaluate |
| Empathetic listening | listening to participate in and enhance a relationship |
| Appreciative listening | listening to enjoy or appreciate a message or performance |
| Listening skills | help you function as a competent communicator |
| Interactive listener | Pays attention, responds appropriately, and gives feedback. |
| Defensive listening | Main goal in listening is to argue or disagree |
