| A | B |
|---|
| Transference | Client projecting feelings onto the worker about someone from the past. |
| Countertransference | The worker projecting feelings onto the client about someone from the past. |
| Burnout | A state of emotional exhaustion, depersonalization, and reduced personal satisfaction experienced by helping professionals. |
| Rustout | A slower form of burnout. |
| Personalizing | Assuming a client's reaction is because of something you did or did not do. |
| Rescuing | Doing for a client rather than empowering him or her. |
| Professional Codependency | Enabling clients. Another form of rescuing. |
| Depersonalization | Just going through the motions. A sure sign of burnout. |
| HALT | Hungry, Angry, Lonely, Tired. |
