| A | B |
| Block Format | The paragraphs begin at the left margin |
| Modified Format | Paragraphs are indented .5 inches from the left margin |
| DS | Double Space |
| SS | Single Space |
| QS | Quadruple Space |
| Salutation | Greeting |
| Endnotes | are keyed on a separate sheet of paper following the last page of the report |
| Complimentary Closing | Sincerely yours |
| Mixed Punctuation | Puncuation follows the Salutation and the Complimentary Closing |
| Open Punctuation | There is not punctuation after the Salutation and the Complimentary Closing |
| Hard Return | Hit the Enter key to move the cursor to the next line |
| Soft Return | the cursor automatically moves to the next line when reaching the right margin. |
| CPU | Central Processing Unit |
| GWAM | Gross Words a Minute |
| Word | 5 characters |
| Table | arrangement of information in columns and cells. |
| Long Quote | a quote of 4 lines or more, ss, hanging indent .5 |
| Business Documents | Business Letter, Itineraries, Agendas, Fax, Memos |
| The paragraphs of a simplified memorandum are | blocked at the left margin |
| Between the date and the letter address | QS |
| A subject line is keyed | below the salutation |
| In a business letter the Enclosure notation is keyed | DS below the reference initials |
| The main heading of a report | is centered |
| Paragraph heading in a report begin at | the paragraph indention point |
| Side heading for bound reports begin at | the left margin |
| Endnotes are | keyed on a separate sheet of papaer following the last page of the report |
| In a report wiht sid headings and paragraph heading | underline both side heading and paragraph headings |
| The left margin for a bound report is | 1 1/2 inch |
| The right margin for an unbound report is | 1 inch |
| The capitaliztion style of side heading of a report requires that | first and main words are capitalized |
| In a report, quoted material of four or more lines is | single spaced |
| The words in the columnes of a table are | aligned at the right, centered, or at the left. |
| IF a source appears in a table, it is | indented five spaces from the left amrgin. |
| When placing a table within the body of a letter _____________ above and below the table | DS |
| The spacinging above and below the rule separating the last entry of a table from a source note is | DS above and below. |
| To center column headings use the | longest entry in each column. |