| A | B |
| Application-specific software | “ Refers to software that has been developed for managers to deal with speciic logistics functions or activities. (e.g. |
| Artificial Intelligence (AI) | “ Sophisticated use of the computer in which it is programmed to “think” as a trained |
| Communication system | “These help various stakeholders to work togeter by interacting and sharing information in many different forms.” |
| Data | “facts or recorded measures of certain phenomena.” |
| Decision support system (DSS) | “ Helps managers make decisions by providing information |
| Electronic commerce | “Economic activity that can be conducted via electronic connections such as EDI and the Internet.” |
| Electronic data interchange (EDI) | “Computer-to-computer transmission of business data in a structured format.” |
| Enterprise resource planning (ERP) System | “System that attempts enterprise wide coordination of relevant business processes by allowing (conceptuallly |
| Global positioning systems (GPS) | “Use satelites that allow companies to cmpute vehicle positions |
| Information | “a body of facts in a format suitable for decision making.” |
| Logistics information system (LIS) | People, equipment, and precdures to gather, sort, analyze, evaluate, and sitribute needed, timely, and accurate iformation to logistics decision makers. |
| Office automation system | “Provide effective ways to process personal and organizational business data |
| On-Demand software | “Refers to software that users access on a per-use basis instead of software they own or license for installation.” |
| Radio-frequency identification (RFID) | “The use of radio frequency to identify objects that have been implanted with an RFID tag.” |
| Simulation | “A technique used to model te systems under study |
| Transaction processing system (TPS) | “Collects and stores information about transactions and may also control some aspects of transations.” |
| Voice-based order picking | “The use of speech to guide order-picking activities” |
| Wireless communication | “Refers to communication without cables and cords |