| A | B |
| Day Activity Center | Most restrictive setting, least inclusive, least normalized, most intensive supervision |
| Sheltered Workshop | Restrictive environment, minimal inclusion, intensive supervion, low wages, little job security |
| Supported Employment | No restrictions, integrated in community, dependence on internal and external supports |
| Customized Employment | Increase use of natural supports, direct employer supervision, fully competitive wages |
| Accessible | Applies to work sites, facilities, work environment, services and programs |
| Accommodations | A physical change in job tasks that does not substantially modify the requirements of the job description |
| Affirmative Actions | Proactive action to accomplish the purposes of a program designed to increase the employment opportunities of certain groups |
| Americans with Disabilities Act | Outlaws discrimination against individuals with disabilities in state and local government services, employment, public accommodations, transportation and telecommunications |
| Assistive Technology | Any item, piece of equipment or system that improves the capabilities of people with disabilities |
| Career Plan | Planned approach to job selection that identifies opportunities to seek out new training, expand skills, add responsibilities or new tasks |
| Carved Job | Employment opportunity created by removing certain aspects of a general job description to meet the specific abilities of an applicant with severe disabilities |
| Choice | Having more than one option from which to make a selection |
| Chronological Resume | Resume listing past employment in order, starting with the most current job and working backwards to the earliest |
| Circle of Support | A group of people, including family members, friends, neighbors, teachers, employers and caregivers |
| Competencies | Areas of personal capability that enable people to perform successfully in their jobs by achieving outcomes or completing tasks effectively |
| Competitive Employment | Employment at comparable wages and benefits to individuals withou disabilities performing similar functions |
| Cover Letter | Sets the stage for a resume or other "sales presentation" |
| Created Job | A job that did not previously exist in the workplace that was created with a specific employer to meet the needs of a specific individual |
| Customized Employment | Based on an individualized determination of the strengths, needs and interests of the person with a disability, and also designed to meet the specific needs of the employer |
| Employment Specialist | A staff member from a community agency who helps people with disabilities obtain and succeed at a job |
| Equal Employment Opportunity | Nondiscrimination in hiring, firing, compensation, promotion, recruitment, training and other terms and conditions of employment |
| Essential Job Functions | The aspects that caused the position to be created, fundamental duties of the employment position |
| External Supports | supports provided by an agency or group outside the workplace, such a social service workers |
| Facility-Based Work | Employment that takes place in a facility where most people have disabilities, with continuous job-related supports and supervision |