| A | B |
| Your clothing should always be stylish and | functional |
| An important aspect of professional image is | physical presentation |
| The key to prevent repetitive motion injury is to be aware of | body posture and movements |
| Behaving _____ includes having a geniune interest in your own day to day activities, as well as being concerned about and for others | professionally |
| Your back and shoulders should be relaxed and ______ when you are providing client services. | level |
| Open-toed sandals are ____ footwear when working in a salon. | inappropriate |
| The science of how a workplace can best be designed for comfort, safety, efficiency, and productivity is | ergonomics |
| The daily maintenance of cleanliness is | personal hygiene |
| The impression you project through your outward appearance and conduct in the workplace is your | professional image |
| Your posture and the way you walk and move are part of your | physical presentation |