| A | B |
| Keyboarding | The ability to enter text by using teh correct fingers without looking at the keys (aka-touch typing) |
| Carpal Tunnel Syndrome | The entrapment of the medium nerve in the carpal tunnel, swelling of the nerves and tendons will occur in the wrist. |
| DeQuervain's Disease | An overuse injury of the thumb extensor tendons, often occurs from repetitive tapping of the space bar. |
| Ergonomics | The science of designing equipment and workspace for a comfortable an safe working environment. |
| Repetitive Stress Injuries | Occurs when someone performs a task repeatedly causing the build up of irritating waste products in the muscles. |
| Technique | The form and keying style that a typist uses while operating the keyboard |
| Business Letter | A letter that is sent from one company or organization to another; a letter head is usually used on a business letter. |
| Memorandum | A form of written correspondence within the same company or organization that contains guide words as the heading. |
| Personal Business Letter | A letter that is from an individual to a business or organization. |
| Memorandum | A form of written correspondence within the same company or organization that contains guide words as the heading |
| Personal Business Letter | A letter that is from an individual to a business or organization |
| Business Letter | A letter that is sent from one company or organization to another; a letter head is usually used on a business letter |
| Letterhead | Stationary that contains a company’s name, address, phone/fax number and email address |
| Bibliography | An alphabetical list of sources of information used in writing a report |