| A | B |
| business administration | BWL |
| economics | VWL |
| economy | Wirtschaft |
| business education | Wipäd |
| auditing | Rechnungsprüfung |
| economic sciences | Wirtschaftswissenschaften |
| book keeping | Buchhaltung |
| accounting | Bilanzierung |
| commercial sciences | Handelswissenschaften |
| costing | Kostenrechnung |
| EDP (electronic data processing) | EDV |
| trusteeship | Treuhandwesen |
| industrial management | Industriebetriebslehre |
| production & investment | Produktion & Investition |
| public sector management | öffentliche Verwaltung |
| lectures | Vorlesungen |
| course | Studienrichtung |
| class | Kurs |
| tutorials | Ü/Rep/usw |
| options or electives | Wahlfach/er |
| look up the number | search a number in a phone directory |
| note down | notieren |
| switchboard | Vermittlung |
| He's off sick | He is ill |
| hold on | wait a moment |
| Could you put me through | Können Sie mich verbinden |
| Shall I read that back | Shall I read it again |
| make sure he gets the... | sorgen sie dafür, daß ... |
| purpose | reason |
| deflecting | ablenken |
| further | weitere |
| I didn't catch what you said | I didn't hear you |
| Could you go over this again? | Could you repeat this again? |
| I don't follow | I don't understand |
| call back | returning a call |
| postpone | verschieben |
| convenent | passend |
| confirm | bestätigen |
| it was an oversight on our part | das haben wir leider übersehen |
| i'll do it straight away | immediately |