| A | B |
|---|
| Attire | your professional appearance |
| Language | professional; verbal and nonverbal |
| Professionalism | your code of ethics; your values |
| Knowledge | subject matter expert |
| Passion | strong emotion related to personal knowledge of subject |
| Laissez-faire Leadership | minimal direction |
| Transactional Leadership | leaders reward or punish based on results & efforts |
| Transformational Leadership | work by motivating peers & followers |
