| A | B |
|---|
| Right to be safe | Being entitled to protection against potentially harmful goods and services |
| Right to be informed | Being entitled to information about a seller's reputation, product and service performane, quality, and price |
| Right to choose products and services | Having the opportuity to select goods, services, and places to shop |
| Competition | A situation in which the same or similar goods and services are offered by more than one seller |
| Right to be heard | Having opportunities to make known likes, kislikes, and problems with products and services |
| Right to redress | Being entitled toa fair and qauick remedy to a wrong or loss |
| Right to consumer education | Being entitled to training to gain knowledge and skills as consumers |
| Right to Service | Being entitled to convenience, courtesy, and responsiveness |
| Right to a healthy environment | Being able to live in a safe, non-threatening environment |
