| A | B |
|---|
| Harmonizers | decrease tension in the group with humor or positive comments |
| Compromisers | attempt to find common ground between adversaries |
| Encouragers | inspire other group members with compliments |
| Gatekeepers | facilitate the exchange of information between members |
| Norm facilitators | reinforce healthy group norms and discourage unproductive ones |
| Blockers | stop the group from moving forward toward its objectives by refusing to accept group decisions |
| Withdrawers | refuse to contribute to the discussion |
| Dominators | monopolize group interactions, interrupt, argue for the sake of arguing, and insists on the last word |
