| A | B |
| authoritarian personality | personality type likely to be prejudiced and to use others as scapegoats |
| caste approach | views race and social class as synonymous and lower groups have no opportunity to improve |
| contact hypothesis | prejudice can be reduced by intergoup interaction in noncompetitve circumstances |
| discrimination | behavioral manifestation of prejudice or other circumstances used to deny rights and privileges |
| ethnocentrism | tendency to see one's culture and way of life as superior to others |
| ethnophaulism | dreisive nicknames and other racial or ethnic slurs |
| exploitation theory | Marxist theory that sees subordination as a manifestation of capitalism |
| normative approach | view that prejudice is influenced by social norms that serve to discourage or encourage tolerance |
| scapegoating | irrational blaming problems on subordinate or vulnerable group or individuals |
| prejudice | irrational categorical like or dislike of a group based on racial, ethnic or other irrelevant characteristics |
| Bogardus scale | technique to measure social distance toward different racial and ethnic groups |
| social distance | feelings of separation from individuals or groups that we perceive to be racially or culturally different from ourselves |