| A | B |
| Management | The process or functions of planning, o rganizing, leading, and controlling. |
| Planning | The act or process of creating goals and objectives as well as the strategies to meet them. |
| Organizing | gettting the resources arranged in an orderly and functional way to accomplish goals and objectives. |
| organizational chart | how the firm is structured and who is in charge of whom |
| top-level manager | responsible for setting goals and planning for the future as well as leading and controlling the work of others. |
| middle manager | carries out the decisions of top managerment. |
| operational manager | responsible for the daily operations of a business |
| leading | providing direction and vision. |
| controlling | operation means keeping the company on track and making sure goals are met. |
| line authority | an organizational structure in which managers on one level are in charge of those beneath them |
| line and staff authority | an organization chart that shows direct line of authority. |
| centralized organization | puts authority in one place- with top management. |
| decentralized oganization | gives authority to a number of different managers |
| departmentalization | divides responsibility amoung specific units, or departments. |
| entry level job | beginner-level position. |