| A | B |
| Address Book | Used in e-mail to store information about people with whom you correspond frequently. |
| Baud Rate | The number of symbols per second transferred. |
| Bookmark | To mark a document or a specific place in a document for later retrieval. |
| Browser | A computer program that permits a user to find, load, view, and create web pages. |
| Chat | Real-time communication between two users via computer. |
| Complex Search | A search that contains multiple criteria. |
| Crawlers | A program that automatically fetches Web pages. |
| Directories | An organizational unit, or container, used to organize folders and files into a hierarchical structure. |
| Domain | A group of computers and devices on a network that are administered as a unit with common rules and procedures. |
| Downloading | The process of copying a file from an online service to one's own computer. |
| Freeware | Copyrighted software given away for free by the author. |
| FTP | The protocol for exchanging files over the Internet. |
| Gopher | A system that pre-dates the World Wide Web for organizing and displaying files on Internet servers. |
| Home Page | The primary page at a website. |
| HTML | The authoring language used to create documents on the World Wide Web. |
| HTTP | The underlying protocol used by the World Wide Web. |
| Hypertext | A special type of database system in which objects can be creatively linked to each other. |