| A | B |
| Automatic Deposits | The "paperless" transfer of funds from an employer or other agency to the account of an employee or beneficiary. |
| Continuous Inventory Control | The process of managing product inventory where the information is updated instantaneously each time there is an increase or decrease to the stock-in-hand. |
| Cyber-Intermediaries | Individuals who develop Internet-based Intermediary solutions. |
| Direct Distribution Channels | A company produces goods or services and then delivers those goods and services to the consumer without using an intermediary. |
| Distribution Channels | This refers to the movement of products or services from the producer to the consumer. |
| Disintermediation | The process of losing distribution channels when they are no longer needed. |
| Distance Learning | A new trend in education and training whereby courses are offered via the internet from a remote site. |
| E-Checks | An encrypted representation of a paper check. |
| E-Cash | Digital cash that is drawn directly from the consumer's bank account and stored in a digital wallet on a hard drive. |
| Electronic Payments | A payment that is transmitted electronically either over the telephone line, or between Web sites on the Internet. |
| E-Service | The methods that a company uses to provide customer service directly from its web site. |
| Electronic Wallets | A file on a seller's web site that contains buyer information such as buyer name, credit card information, and shipping requirements/preferences. |
| Encryption | An encrypted number is a number coded in a way that cannot be understood by anyone who is not supposed to use it. |
| The Float | The amount of time it takes for electronic transfer of funds. |
| Globalization | The process of becoming global or world wide. |
| Indirect Distribution Channels | Channels of distribution that require an intermediary such as a retail distributor to add value between the manufacturer and the consumer. |