| A | B |
| Transaction processing | Completing a transaction online, such as when a consumer uses a shopping cart to make online purchases. |
| eProcurement | All purchasing activities plus all of the monitoring of all elements of purchase transactions |
| Procurement | The purchase of goods for resale |
| Snail mail | Mail sent and received via the US Postal Service |
| B2B | The activities conducted online between two businesses. |
| B2C | The exchange of products, services, or information over the Internet by businesses to consumers. |
| B2G | Involves the concept that businesses and government agencies can use central web sites to exchange information and do business with each other. |
| C2C | The exchange of products, services, or information over the Internet between consumers. |
| C2B | The exchange of products, services, or information over the Internet between consumers and businesses. |
| Shopping cart | An electronic tool used by online consumers to purchase goods and services. |
| Fulfillment company | Offers services to other companies such as transaction processing, providing security, etc. |
| Human Resources | The division of a company which hires employees and takes care of all employee-related matters. |
| EDI | When one business transfers computer-readable data into an agreed-upon format to another business. |
| Internet Service Provider | A business that provides access to the Internet via modem, DSL, or TI. They also provide other services such as e-mail, web hosting, and web design. |
| Logistics | Browsing for information from multiple sites for comparison shopping purposes or Delivery and warehousing activities that will provide the right goods in the right quantities in the right place at the right time. |
| Global Positioning System | An access mechanism which allows the tracking of vehicle location through satellite |
| Web auction | A site which provides a forum for buyers and sellers to trade items. An auction site normally charges both buyers and sellers; many web auctions sell advertising on its pages |
| Intranet | a web-based private network that hosts Internet applications on a local area network; used for security purposes |
| Electronic Funds Transfer | A service that allows account to account transfers between accounts at different banks. |
| Value Added Network | This service provides connections, ensures security for data, and charges a monthly fee plus a fee for each transaction. |