| A | B |
|---|
| Bibliography - | an alphabetical list of sources of information used in writing a report |
| Block Style - | a letter style in which all lines of the letter are aligned with the left margin |
| Body - | the message of the letter or memo |
| Business Letter - | a letter that is sent from one company or organization to another; a letter head is usually used on a business letter |
| Carpal Tunnel Syndrome - | the entrapment of the medium nerve in the carpal tunnel, swelling of the nerves and tendons will occur in the wrist |
| Complimentary Close - | the farewell of the letter; some examples are Sincerely, Yours truly, and Cordially, |
| Copy Notation - | a special notation at the end of a letter that indicates copies of letter was sent to the person(s) listed, usually noted by typing CC: |
| Dateline - | the date that the letter was created |
| DeQuervain’s Disease - | an overuse injury of the thumb extensor tendons, often occurs from repetitive tapping of the space bar |
| Double Spacing - | the type of spacing where you would manually press the enter key two times and a blank line would be between each keyed line |
| Enclosure Notation - | a special notation at the end of a letter that indicates that an item(s) is included with the letter, usually the word Enclosure |
| Envelope - | the paper covering for a letter to be sent through the mail |
| Ergonomics - | the science of designing equipment and workspace for a comfortable and safe working environment |
| Guide Words - | a heading typed at the beginning of a memorandum consisting of TO, FROM, DATE, SUBJECT; these four words should be typed in bold, all caps, and should be followed by a colon |
| GWAM - | (Gross Words A Minute) the number of keystrokes a typist can make in a timed period; can calculate by dividing the total number of words keyed by the number of minutes that the typist was timed |
| Home Row Keys - | A, S, D, F, J, K, L, and semi-colon ( ; )-these are designated as the keys from which all keystrokes are made |
| Inside Address - | the name and address of the person or company receiving the letter (also known as the mailing address) |
| Keyboarding - | the ability to enter text by using the correct fingers without looking at the keys (aka-touch typing) |
| Left bound Report - | multi-page reports that are bound or stapled on the left side of the pages; the left margin is set wider to allow space for binding |
| Letterhead - | stationary that contains a company’s name, address, phone/fax number and email address |
| Line Spacing - | the vertical spacing between lines of text, there are 66 lines per page |
| Memorandum - | a form of written correspondence within the same company or organization that contains guide words as the heading |
| Outline - | a supporting document in a report; it is usually placed after the title page and before the first page of the report |
| Paper Size - | the size of a standard sheet of paper is 8 ½ x 11 inches |
| Personal Business Letter - | a letter that is from an individual to a business or organization |
| Proofreader Marks - | marks that are used to correct a copyto |
| Proofreading - | the process of comparing a copy on screen or paper to the original copy and marking errors for correction |
| Quadruple Spacing - | the type of spacing where you would manually press the enter key four times and three blank lines would be between each keyed line |
| QWERTY Keyboard - | the most common keyboard arrangement, named for the first letters across the top row |
| Reference Initials - | initials of the person that typed the letter or memo if different from the writer; initials should be double-spaced after the body and typed in lowercase |
| Repetitive Stress Injury - | occurs when someone performs a task repeatedly causing the build up of irritating waste products in the muscles |
| Return Address - | the sender’s address, is typed in a personal letter and is part of the letterhead in a business letter |
| Salutation - | the greeting of the letter |
| Signature Line - | the name of the person sending the letter |
| Single Spacing - | the type of spacing where you would manually press the enter key one time and no blank lines are between each keyed line |
| Technique - | the form and keying style that a typist uses while operating the keyboard |
| Title Page - | a supporting document of a report; presented as the first page and includes the title, the writer’s name, date, the course, and teacher’s name |
| Triple Spacing - | the type of spacing where you would manually press the enter key three times and two blank lines would be between each keyed line |
| Unbound Report - | short reports that are prepared without binders or covers |
