| A | B |
|---|
| ABI | the trade association for the UK’s insurance industry |
| BENEFIT | amount paid under certain categories of the policy |
| BROKER | organisation or individual, often described as an ‘intermediary’ |
| CANCELLATION | To call off the proposed travel arrangements before departure |
| CATEGORY | section of the insurance policy for which cover is provided |
| CERTIFICATE | Document issued by the insurers as evidence that insurance is in force |
| CLAIM | When a policy-holder or beneficiary seeks payment or settlement |
| CLAIMANT | The person making the claim |
| CLAUSE | One section of the formal insurance policy |
| COMPENSATION | Sum claimed for a loss |
| CONDITION | Part of a policy stating that certain rules must be followed |
