| A | B |
| Top Margin of PBL | 2 inches |
| Side and Bottom Margins of PBL | 1 inch |
| Open Punctuation | Omits all nonessential punctuation in a PBL |
| Return Address | The address of the person sending the letter. |
| Letter Mailing Address | The address of the person the letter is being sent to. |
| Use this word when a document is included with a PBL but not physically attached | Enclosure |
| Use this word when a document is physically attached to a PBL | Attachment |
| Another word for Salutation | Greeting |
| Another word for Greeting | Salutation |
| Example of Salutation | Dear Ms. Greene |
| Example of Complimentary Close | Sincerely |
| How are the lines of a Letter Mailing Address spaced? | SS |
| Type of spacing is used after the letter mailing address | DS |
| Type of spacing is used after the Salutation? | DS |
| Message/Paragraphs of a PBL | Body |
| Type of Spacing in an individual paragraph of a PBL | SS |
| Type of spacing used between paragraphs | DS |
| SS leaves _____ blank lines | 0 |
| DS leaves _____ blank lines | 1 |
| TS leaves _____ blank lines | 2 |
| QS leaves_____blank lines | 3 |
| Type of spacing after complimentary close | QS |