| A | B |
|---|
| mission statement | a short, specific written statement of the reason a business exists and what it wants to achieve |
| Goal | a precise statement of results the business expects to achieve |
| Policies | guidelines used in making consisten decisions |
| Procedures | descriptions of the way work is to be done |
| Organization Chart | a diagram that shows the structure of an organization |
| Management plan | a business plan that divides a company into different department run by different managers |
| Organizational chart | a chart thta shows a how a busines is structured and who is in charge of whom |
| Line authority | an organizational structure in which managers at the top of the line are in charge of those beneath them |
| Centralized organization | an organization that puts authority in one place, with top management |
| Decentralized organization | an organization that gives authority to a number of different managers to run their own department |
| Departmentalization | dividing responsibilities in an orgnaization among specific units or departments |
| Top-level managers | managers responsible for setting goals and planning the future for a company |
| Middle managers | manager who carry out the decisions of top management and oversee specific departments |
| Operational managers | mangers who are responsible for the daily operation so f a business, such as supervision and office managers |
