| A | B |
| AGENCY SHOP- | A BUSINESS IN WHICH EMPLLOYEES ARE NOT REQUIRED TO JOIN A UNION BUT MUST PAY UNION DUES |
| ARBITRATION- | A PROCESS BY WHICH AN OUTSIDE PARTY DECIDES THE TERMS OF AN AGREEMENT THAT MUST BE ACCEPTED BY BOTH SIDES IN A LABOR DISPUTE |
| BOYCOTT- | A REFUSAL TO BUY GOODS OR SERVICES UNTIL AN AGREEMENT IS REACHED |
| CLOSED SHOP- | A BUSINESS THAT ONLY HIRES WORKERS WHO ALREADY BELONG TO A UNION |
| COLLECTIVE BARGAINING- | A PROCESS BY WHICH MANAGMENT AND LABOR REACH AGREEMENTS THROUGH NEGOTIATION AND COMPROMISE |
| FRINGE BENEFITS- | ANY BENIFITS GIVEN TO WORKERS OTHER THAN WAGES, SUCH AS VACTION PAY, SICK LEAVE, PENSIONS, AND SO FOURTH |
| LABOR UNION- | AN ORGANIZATION THAT FIGHTS FOR WORKERS' RIGHTS, WAGES, AND BENEFITS IN A PARTICULAR INDUSTRY |
| LOCKOUT- | THE CLOSING OF A BUSINESS BY MANAGMENT TO FORCE WORKERS TO ACCEPT TERMS OF AN AGREEMENT |
| RIGHT-TO-WORK LAWS- | STATE LAWS WHICH GIVE PEOPLE THE RIGHT TO WORK WITHOUT BELONGING TO A UNION |
| SCAB LABORERS- | WORKERS WHO CROSS A PICKET LINE TO DO THE JOBS OF STRIKING WORKERS |
| UNION DUES- | DUES PAID BY WORKERS TO SUPPORT THE UNION |
| UNION SHOP- | A BUSINESS AT WHICH EMPLOYEES MUST JOIN THE UNION AFTER A CERTAIN PERIOD OF TIME, USUALLY 60 OR 90 DAYS |
| STRIKE- | A WORK STOPPAGE BY LABOR TO WIN TERMS OF AN AGREEMENT |