| A | B |
| trend | general movement in a recognizable direction |
| futurecasting | making predictions based on trends |
| digital age | period basedon technological changes |
| demographics | information about a population |
| labor force | people 16 yrs. or older actively seeking employment |
| service occupations | occupations that do not provide a "good" |
| e-commerce | buying, selling or conducting business via the Internet |
| cross training | preparing for several workplace functions rather than just one job |
| transferable skills | portable skills that follow you from one job to another |
| lifelong learning | constant improving of your education |
| telecommuting | working at home while linked by technology to the office |
| job sharing | two employees split a full time position |
| workforce trends | changes employees are making to balance their professional and personal life |
| workplace trends | changes employers are making in order to be more efficient or profitable |
| global marketplace | business done with companies across the world |
| baby boomers | largest population group in the US; 50 yrs of age or older |