| A | B |
| word processing | program for creating text documents |
| personal information manager | keeps track of addresses and appointments |
| database | organized collection of records |
| worksheet | spreadsheet |
| record | collection of related data |
| zoom | changes relative size of text |
| Office Assistant | animated helper |
| internet | world wide collection of computers |
| World Wide Web | world wide collection of documents |
| web browser | software for viewing data/pages on the web |
| HTML | scripting language for creating web pages |
| intranet | company wide internet |
| FTP | uploads and downloads files to a website |
| link | connects documents on the web |
| program window | area that frames the work area of a program |
| menu | list of commands |
| document window | frames document contents |
| toolbar | long row of buttons |
| dialog box | appears after certain commands and provides options |
| mouse | used to select on-screen items by pointing |
| mouse pointer | on-screen indicator-usually arrow or I-beam |
| shortcut bar | toolbar for starting Office programs |
| screen tip | name of a toolbar button that pops up |
| template | partially completed document |
| scroll | move through a document |