| A | B |
| alienation | getting no satisfaction from work |
| automation | when work is done by robots or other automated machinery |
| call centres | large offices with workers using telephones for sales and services |
| child labour | children doing paid work |
| collective bargaining | regular negotiations between employers and workers' unions |
| communal economy | unpaid voluntary work - ie for a charity |
| discrimination | when someone is disadvantaged or treated unfairly |
| division of labour | the way the work is divided, |
| domestic economy | unpaid work in the home |
| formal economy | paid work |
| general strike | when all or nearly all workers strike |
| general union | a trade union which organises workers in many different occupations |
| hidden economy | work which is not declared for tax or other official purposes |
| housewife | a role for women based on staying at home, housework and childcare |
| housework | domestic chores |
| industrial action | any action taken by workers against employers |
| industrial relations | relations between employers and workers |
| industrial revolution | economic and social change between 1750 - 1850 |
| informal economy | work which is not officially recorded |
| job satisfaction | the extent to which people find their work fulfilling |
| leisure | a freely chosen activity which is unpaid |
| long hours culture | pressure on workers to work such |
| mass production | producing many identical products, as on a production line |
| mechanisation | when machines took over doing the work normally done by people |
| non-work | unavoidable activities that are neither work or leisure |
| primary sector | sector of the economy involving collecting or extracting resources |
| redundancy | being laid off by the employer |
| secondary sector | sector of the economy involving processing of raw materials into manufactured goods |
| service sector | sector of economy that involves providing services |
| tertiary sector | sector of the economy that involves providing services |
| unemployment | able to work but currently not |
| core workers | full time permanent positions, relatively secure |
| peripheral workers | non-permanent workers, temporary |