| A | B |
|---|
| ergonomics | the design and planning of the workplace for maximum comfort |
| regular streching | lessens the problem effects of repetitive motions |
| image of the salon | your wardrobe should conform with the: |
| test taking skills | a factor that will effect how you perform on a test |
| deductive reasoning | the process of reaching logical conclusions |
| independent salon | owned by one or two partners |
| franchise | have a national name, consistent image, and business formula owned by an individual |
| resume | written summary of education and experience |
| relevant to position you are seeking | relevant information contained on youron resume |
| targeting employers | narrow the search in job hunting by: |
| establishing contacts | networking |
| Thank You note | what you should send after an interview or an observation |
| work ethic | commitment to do a good job |
| comparing answers from interviews will help you choose: | the best package of income and career development |
| a resume should have how many pages | one |
| commission | compensation that is paid as a result of total amount of money generated |
| Defulting | non payment of financial debts |
| budget | a personal plan to meet financial needs |
| upselling | recommending additional services |
| retailing | recommending products to customers |
| rebooking | scheduling a client for a repeat appointment |
| soft sell | informing a client of a product without stressing that the client purchase the product |
| people skills | always practice ______ in a team enviroment |
| good visibility and accessibility | factors in predicting the success of a business |
| incorporating | the best way for a business owner to protect personal assets |
| lease | a written agreement with a building owner |
| consumption supplies | used on a daily basis in a salon |
| service records | hold all client information, formulas, products used |
| maximum efficiency | a salon should be designed for: |
| Malpractice Insurance | responsibility of the employee |
