| A | B |
| compensation | covering a weakness by overachieving in another area |
| daydreaming | escaping from an unpleaseant situation by using your imagination |
| denial | failure to accept reality |
| displacement | the transfer of negative feelings about someone to someone else |
| projection | putting negative feelings on someone else |
| rationalization | justifying irrational behaviour |
| reaction formation | expressing emotions that are the exact opposite of what you feel |
| regression | using childlike ways to expressing emotions like anger or disappointment |
| repression | blocking out unpleasant memories |
| sublimation | redirecting bad or unacceptable behaviour into positive behaviour |
| somatization | coverting emotions into bodily symptoms |
| Humor | something is funny |
| loneliness | feeling isolated |
| fear | afraid or feelings of danger |
| guilt | feeling bad about somthing |
| jealousy | envy |
| love | strong feeling of affection |
| happiness | feeling joy |
| optimism | positive outlook |
| shyness | feeling timid or bashful |
| depression | sadness |
| anger | strong feeling of irritation |
| suicide | the act of intentionally taking ones life |
| "I" messages | express feelings not blame |
| psychologist | a person who studies emotions and behaviors |
| wake | allows family to see the deceased before burial |
| peer mediation | one type of conflict resolution |
| phobia | excessive or persistent fear |
| ADHD | impulsive, hyperactive and difficulty concentrating |
| post traumatic stress disorder | avoiding experiences or situations that could trigger extremely emotional experience |
| TMJ | stress related disorder |
| nonverbal communication | this is body language such as posture, facial expression and gestures |
| empathy | the abiility to understand another person's feelings, behaviors and attitudes |
| active listening | letting the speaker know you are listening by facing the speaker, asking questions and maintaining eye contact |
| eustress | positive stress |
| distress | negative stress |
| funeral | the deceased body is present |
| memorial service | the deceased body is not present |
| passive communication | offering no opposition to challenges or pressure |
| aggressive communication | to be hostile or unfriendly when expressing oneself |
| assertive communication | the most healthy form of communication |