| A | B |
|---|
| e-commerce | buying and selling items online |
| m-commerce | buying and selling items via mobile devices |
| storefront | the first page to greet customers online |
| shopping cart software | an application which allows a business to sell its products online, usually provides a cart, shipping, etc. |
| hosted software | shopping cart software that is developed , hosted, and maintained by an outside part |
| licensed software | shopping cart software that is bought by your business and can be modified by you. You must maintain the software |
| tracking number | allows customer to see location of his order |
| administration area | place where website developer can tweak his website, i.e. change discounts, shipping options, etc. |
| real time | creating a webpage as the customer clicks on an item |
| secure payment | encrypting payment information |
| direct payment | customer's credit card payment is sent directly to merchant's account |
| payment gateway | customer's credit card payment is processed by a 3rd party and then sent to merchant's account |
| digital certificate | certificate that shows a website is encrypted |
| https | shown in browser's address bar to show that website is using encryption |
| B2B | when businesses sell their product to other businesses (i.e. Staples) |
| B2C | When businesses sell their products directly to consumers |
| Enterprise information system | a computer system that can deal with a large amount of data, useful for businesses doing large amoutns of online business |
| Loyalty Card | a card issued by a business to offer customers discounts, savings, etc. |
| data warehouse | a repository for all of the data a company has amassed, usually on its customers' habits, etc. |
| online reputation | the rating of a company's ecommerce practices by its customers |
