| A | B |
| orientation | a meeting at which a new employee learns the company's history, policies, rules, and safety procedures |
| conviction | a strong belief |
| stress | a feeling of pressure, strain, or tension that results from change |
| job probation | a trial period to test how well a new worker can do the job |
| performance rating | a supervisor's periodic rating of a worker's job performance |
| incentive | something that inspires a person to act |
| promotion | a transfer to a job classification with a higher pay grade |
| lateral move | a transfer to another department or classification in the same pay grade |
| demotion | a transfer to a classification in a lower pay grade |
| union | a group of workers who have united to voice their employer or the employer's representatives |
| collective bargaining | the process that lavor and management rep. use to discuss what they expect from each in the work place |
| labor contract | an agreement that spells out the conditions for wages, benefits, job security, work hours, working conditions, and grievance procedures |
| absenteeism | not showing up for work on a regular basis |
| union shop | all workers must join the union as a condition of employment |
| open shop | workers are free to join or not join he union |