| A | B |
| Download | The process of transferring programs or information from one computer to another. |
| Internet Service Provider (ISP) | A company that charges a fee to provide you with easy access to the Internet. (Ntelos, Comcast, Verizon) |
| Commercial On-line Services | Companies who provide you with access to the Internet. They provide customer support and topics such as news, weather, and travel information. Often more expensive than ISPs.(AOL) |
| E-mail (electronic mail) | A popular use of the Internet that allows you to send and receive electronic mail messages. |
| E-mail Address | An electronic address that has two parts (user name and domain name) separated by the @ (at) symbol. |
| User Name | The first part of the e-mail address. It is usually the first name or part of the persons real name. |
| Domain Name | The second part of the e-mail address. It identifies the Internet service provider’s address. |
| Smiley | Group of characters typed to like a human face. They are used to help express emotion in an e-mail. |
| Flame | An angry message e-mailed to someone. |
| Bounced Message | A message that is returned to you because of an error of some kind. (mailer daemon) |
| Shouting | A message typed in all caps. |
| Attachment | A document or file you send with an e-mail message. Think of it as an enclosure in a letter. |
| Netiquette | A word used to describe some basic rules to guide you when composing a proper e-mail message. |
| Cyberbullying | Use of communication technologies to harrass an individual or group that is intended to harm. |
| Social Networking | Use of a Web site to communicate with other members of the site by posting messages, photos, etc. |
| Twitter | Popular instant messaging system that lets a person send brief text messages to a list of followers. |
| Blog (Web Log) | A Web site on which an individual or group of users record opinions, information, etc. on a regular basis. |
| Cc notation | Used when you want to send a copy of your message to someone other than the recipient. |
| Bcc notation | Blind carbon copy. Keeps senders names and address hidden from view of other email recipients. |
| Signature | Usually your name and perhaps your e-mail address at the end of the body of an e-mail. |
| Forwarding | Sending a copy of an e-mail message you have received, to another person. |
| Newsgroups (Forum) | Discussion group for exchanging ideas on a specific topic. To join you subscribe to it similar to subscribing to a magazine. |
| FAQ | Documents that list the most commonly asked questions and answers related to a specific newsgroup. |
| SPAM | Unsolicited e-mail. |
| DOT | Period in an e-mail address |