| A | B |
|---|
| social group | two or more people who identify and interact w/one another |
| primary group | small social group whose members share personal and enduring relationships |
| secondary group | large, impersonal social group whose members pursue a specific goal or activity |
| insturmental leadership | group leadership that emphasizes the completion of tasks |
| expressive leadership | group leadership that focuses on collective well-being |
| groupthink | tendency of group members to conform, resulting in a narrow view of some issues |
| reference group | social group that serves as a point of reference in making evaluations and decisions |
| ingroup | social group commanding a memeber's esteem and loyalty |
| outgroup | social group toward which one feels competition or opposition |
| dyad | social group with two members |
| triad | social group with three members |
| network | web of weak social ties |
| formal organization | large secondary group that is organized to achieve its goals efficiently |
| tradition | sentiments and beliefs about the world passed from generation to generation |
| rationality | deliberate, matter-of-fact calculation of most efficient means to accomplish a particular task |
| rationalization | Max Weber's term for the change from tradition to rationality as dominant mode of human thought |
| bureaucracy | organizational model rationally designed to perform tasks efficiently |
| organizational environment | range of factors outside the organization that affects its operation |
| bureaucratice ritualism | preoccupation w/rules and regulations to the point of thwarting an organization's goals |
| bureaucratic inertia | tendency of bureaucratic organizations to perpetuate themselves |
| oligarchy | rule of the many by the few |
| scientific management | Frederick Taylor's term for the application of scientific principles to the operation of a business or other large organization |
