| A | B |
|---|
| Confidentiality | trusting others with personal and private information |
| Courtesy | a polite, considerate or helpful comment or act |
| Gossip | to spread rumors or to talk about the private matters of others |
| Harassment | to trouble, torment, offend, or worry a person by one's behavior or comments |
| Preceptor | a staff member who guides another staff member |
| Stress | the response or change in the body caused by any emotional, physical, social or economic factor |
| Sressor | the event or factor that causes stress |
| Work Ethic | behavior in the workplace |
| Communication | exchange of information |
| Conflict | a clash between opposing ideas or intrests |
| Chart | the medical record |
| Medical Record | a written account of a person's condition and response to treatment and care |
| Reporting | the oral account of care and observation's |
| Recording | the written account of care and observation's; charting |
