| A | B |
|---|
| Benefits | Employment rewards for service to the business that are provided in addition to salary. |
| Coaching | Feedback from the manager on a constant basis. |
| Commission | Bases pay on a percentage of sales. |
| Employee complaint | An oral or written expression of dissatisfaction. |
| Flextime | Allows employees to choose the work hours and days they think will be most effective. |
| Job Description | A written statement listing duties and responsibilities of a specific job. |
| Job enlargement | Adding more tasks of the same skill level. |
| Job enrichment | Giving employees more responsibility and control. |
| Job specific evaluation | Evaluation that measures effectiveness in carrying out job duties and responsibilities. |
| Job Specification | A written document that details the abilities, skills, educational level, and experience needed by an employee to perform the described job. |
| Performance evaluation | A review of how well an employee does his or her job. |
| Mentoring | Teaming with an experienced employee to learn the job. |
| Performance factor evaluation | Evaluation that focuses on personality traits important to the job. |
| Piece rate | Pays an amount based on the number of units produced. |
| Salary | A fixed amount of pay for a certain time period regardless of the number of hours the employee works. |
| Telecommuting | Involves performing some or all of the job away from the business through technological communication devices. |
| Wage | A fixed amount of pay per hour. |
| Management-by-objective evaluation | Evaluation that assesses progress toward individual objectives. |
| Combination compensation plan | Includes a base salary plus commission. |
