| A | B |
| ethics | Set of PRINCIPLES relating to what is MORALLY RIGHT or WRONG |
| dependability | prompt, complete tasks on time, avoid being absent |
| team player | work well with OTHERS |
| competence | QUALIFIED, CAPABLE |
| empathy | IDENTIFY and UNDERSTAND another persons feelings |
| honesty | Truthfulness, Integrity, admit mistakes |
| enthusiasm | ENJOY your work POSITIVE attitude |
| patience | Tolerant, Understanding, control temper |
| laissez-faire leader | leader who sets minimal rules |
| responsibility | ACCOUNTABLE for your actions |
| tact | abilty to say or do kindest most FITTING thing in difficult situation |