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CM Ch 17: Maintaining and Troubleshooting Windows - Microsoft application used to keep Windows operating systems up to date with the latest patches or enhancements

AB
Add or Remove ProgramsApplet allowing users to manually add or remove a program from the system.
Advanced Startup OptionsMenu that can be reached during the boot process that offers advanced OS startup options, such as boot in Safe mode or boot into Last Known Good Configuration
Automated System Recovery (ASR)Windows XP tool designed to recover a badly corrupted Windows system; similar to ERD.
Automatic UpdatesFeature allowing updates to Windows to be retrieved automatically over the Internet.
AutorunFile included on some media that automatically launches a program or installation routine when the media is inserted/ attached to a system.
Backup UtilityProvides almost all the tools you need to back up files and folders
Blue Screen or Death (BSoD)Infamous error screen that appears when Windows encounter an unrecoverable error.
compatibility modeFeature of Windows 2000 and beyond to allow software written for previous version of Windows to operate in newer operating systems
counterUsed to track data about a particular object when using the Performance console.
Device ManagerUtility that enables techs to examine and configure all the hardware and drivers in a Windows PC.
Disk CleanupUtility built into Windows that can help users clean up their disks by removing temporary Internet files, deleting unused program files, and more
driver signingDigital signature for drivers used by Windows to protect against potentially bad drivers
Emergency Repair Disk (ERD)Saves critical boot files and partition information and is the main tool for fixing boot problems in Windows 2000.
Last Known Good ConfigurationOption on the Advanced Startup Options menu that allows your system to revert to a previous configuration to troubleshoot and repair any major system problems.
NT BackupThe same program as Backup Utility, only NT Backup supports a greater variety of devices, enabling you to back up to network drives, logical drives, tape, and removable disks.
objectSystem component that is given a set of characteristics and can be managed by the operating system as a single entity.
Performance consoleWindows tool used to log resource usage over time
Performance Logs and AlertsSnap-in enabling the creation of a written record of most everything that happens on the system.
Performance OptionsTool allowing users to configure CPU, RAM, and virtual memory settings.
Programs and FeaturesWindows Vista/7 replacement for the Add or Remove Programs applet
Recovery ConsoleCommand-line interface boot mode for Windows that is used to repair a Windows 2000 or Windows XP system suffering from massive OS corruption or other problems.
restore pointSystem snapshot created by the System Restore utility that is used to restore a malfunctioning system.
Safe ModeImportant diagnostic boot mode for Windows that only runs very basic drivers and turns off virtual memory.
System Configuration utility (MSCONFIG.EXE)Executable file that runs the Windows System Configuration utility, which enables users to configure a system’s boot files and critical system files. Often used for the name of the utility, as in “just run MSCONFIG.”
System Information tool (MSINFO32.EXE)Provides information about hardware resources, components, and the software environment. Also known as System Information.
System MonitorUtility that can evaluate and monitor system resources, such as CPU usage and memory usage.
System RestoreUtility in Windows that enables you to return your PC to a recent working configuration when something goes wrong. System Restore returns your computer’s system settings to the way they were the last time you remember your system working correctly—all without affecting your personal files or e-mail.
Task ManagerShows all running programs, including hidden ones, accessed by pressing CTRL-SHIFT-ESC. Able to shut down an unresponsive application that refuses to close normally.
Windows UpdateMicrosoft application used to keep Windows operating systems up to date with the latest patches or enhancements.



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