| A | B |
| Knowledge | An awareness and understanding of a set of information and how that information can be made useful to support a specific task. |
| Knowledge base | The collection of data, rules, procedures, and relationships that must be followed to achieve value or the proper outcome. |
| System | A set of elements or components that interact to accomplish goals. |
| System boundary | This defines the system and distinguishes it from everything else. |
| Components of a system | A system's four components consist of input, processing, output, and feedback. |
| Simple system | Has few components, and the relationship or interaction between elements is simple and straightforward. |
| Complex system | Has many elements that are highly related and interconnected. |
| Open system | Interacts with the environment. |
| Close system | Has no interaction with the environment. |
| Stable system | Undergoes very little change over time. |