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Chapter 4 & 6 Consumer Behavior WorkSheet Matching

AB
demographicsa population in terms of its size, distribution, and structure
Why is population growth an importantIf the growth of the total population slows or stops, many industries will face stable or declining demand
What trend(s) characterizes the occupational structure of the United StateJobs are shifting to white collar/technical and away from blue collar.
What trend(s) characterizes the level of education in the United StatesIt continues to rise
Cyclicaltrend(s) characterizes the level of income in the United States
subjective discretionary incomemeasures how much money consumers feel they have available for nonessential purchases.
age distribution of the American populationaging with the most rapid growth occurring in the 60 + groups
cognitive ageone’s perceived age, a part of one’s self-concept
age cohorta group of persons who have experienced a common social, political, historical, and economic environment
Cohort analysisthe process of describing and explaining the attitudes, values, and behaviors of an age group as well as predicting its future attitudes, values, and behaviors.
Pre-depression Generationthose individuals born before 1930.
Depression Generationgroup born between 1930 and 1945
Baby Boomer Generationend of World War II and 1964
Generation Xborn between 1965 and 1976
Generation Yborn between 1977 and 1994
Tweensborn after 1994
social class systemThe hierarchical division of a society into relatively permanent and homogeneous groups with respect to attitudes, values, and lifestyles
Working classoccupation involves some degree of manual labor, either skilled or unskilled.
class to massA movement by retailers to offer less expensive “new luxury” goods to less affluent segments.
upward-pullallows class to mass to operate.
Multi item and single item indexestwo basic approaches used by marketers to measure social class
Householdis described as “the basic consumption unit for consumer goods
a nonfamily householdis a householder living alone or exclusively with others to whom he or she is not related
blended familyA family consisting of a couple, one or both of whom were previously married, their children, and the children from the previous marriage of one or both parents.
the household life cycleis the classification of a household into stages over time based on adult age, marital status, and the presence and age of children.
Single Parent Isingle parents (under 35) living with one or more young children
Empty Nest Imiddle aged (35 64) couples with no children living at home. Most have dual careers with busy lifestyles, but have free time and the money to spend on expensive vacations, second homes, luxury care, and time saving services.
Delayed Full Nest Imiddle aged couples (35-64) with young children living at home. This group has significantly more income than the younger new parents.
Empty Nest IIolder couples over 64 without children living in their household. This group has ample time on their hands.
HLC/Occupational Category matrixoutlines the different stages of the household life cycle and different occupational categories
family decision makingDecision making about consumption that involves all or part of the household i.e., more than one household member
How does family decision making differ from most organizational decision makingOrganizations have relatively objective criteria such as profit maximization which guide purchases
family purchasesare inherently emotional and affect the relationships between the family members
six basic approaches that individuals use to resolve purchase conflictsBargaining: Impression management;Use of authority; Reasoning: Playing on emotion:Additional information
consumer socializationis the process by which young people acquire skills, knowledge, and attitudes relevant to their functioning as consumers in the marketplace
Consumer skillsare those capabilities necessary for purchases to occur such as understanding money, budgeting, product evaluation
Consumption-related preferencesare the knowledge, attitudes, and values that cause people to attach differential evaluations to products, brands, and retail outlets.


Marketing Education/DECA
Terre Haute South High School
IN

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