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Chapter 4 & 6 Consumer Behavior Test Review

AB
Digital Savvy consumersleading edge digital users for Internet usage. technology ownership, cell phone usage
demographicAge, gender, education, occupation, and income
309 millionthe approximate population of the United States today
occupationthe most widely applied single cue we use to initially evaluate and define individuals we meet
income/educationstrongly associated with occupation
86%percentage of the U.S. population has a high school degree
income and accumulated wealthA household's purchasing power is a function of
20%percent of American adults who are functionally illiterate
mass to classthe movement in which companies have expanded opportunities for less affluent consumers to afford luxury
subjective discretionary income (SDI)An estimate by the consumer of how much money he or she has available to spend on nonessentials
60-69largest percentage increase in age category from 2010 and 2020
cognitive ageOne's perceived age
age cohortgroup of persons who have experienced a common social, political, historical, and economic environment
Gerontographicsstudy of mature market
pre-Depression generationIndividuals born before 1930
Generation Xborn between 1965 and 1976, but NOT part of mature market
Depression generationborn between 1930 and 1945
Ailing IndulgersNOT a segment of mature consumers
baby boom generationalmost 80 million baby births between the end of World War II and 1964
why more baby boomers continue to worknecessary due to a low income, necessary due to a poor pension plan, changes in Social Security increasing the age at which full benefits can be drawn, increased desire to stay active in interesting and rewarding careers
baby bustaka: Generation X
advergamingPlacing ads in videogames
Tweensborn after 1994
societal rankOne's position relative to others on one or more dimensions valued by society
social class systemA hierarchical division of a society into relatively distinct and homogeneous groups with respect to attitudes, values, and lifestyles
lower-upper classNouveaux riche
working classconsists of skilled and semiskilled factory, service, and sales workers
single-item indexcommon ones of these include using ONE of: education, income or occupation
NPD Groupthe organization that uncovered the fact that gender does not influence amount spent except in two cases—apparel for girls and video games for boys.
householdbasic consumption unit for most consumer goods
nonfamilyhouseholder living alone or exclusively with others to whom he or she is not related
blended familycouple, one or both of whom were previously married, their children, and the children from the previous marriage of one or both parents
unmarried couplesreason marketers rarely target these are b/c they are not easy to identify and reach
household life cycleStages of this include: age of the adult members, marital status of the adult members, presence of children, age of children
health careThis expenditure increases greatly with children
37percentage of children are born to unmarried mothers
food at homeLess money spent on this as people age and children leave home
married couplesdelayed full nest I and full nest II make up 69 percent of all of these with children under 18
older singlesthese that are that are single by circumstances tend to be less innovative, be more risk averse, be more price sensitive, engage in coping behaviors such as spending more time watching television
HLC/occupational category matrixa set of occupational categories
Family decision makingdecisions that directly or indirectly involve two or more family members
organizational decisionfamily purchase decision differs from this in the level of emotion involved
family purchasesthe nature of these is that over time, each spouse develops more specialized roles as a part of the family lifestyle and family responsibilities
husband-dominated decisionsHispanics who identify most strongly with their Hispanic subcultures will tend to have these
Internet mavensteens who are interested in the Internet in general, have a greater knowledge about the Web-based marketplace, have more expertise in searching out and finding information and resources on the Web, have a greater enjoyment and desire to help others by providing information found on the Web.
physical forceNOT a basic approach that individuals in a family use to resolve purchase conflicts after they haven arisen
consumer socializationThe process in which young people acquire skills, knowledge, and attitudes relevant to their functioning as consumers in the marketplaces
consumer skillsThose capabilities necessary for purchases to occur such as understanding money, budgeting, product evaluation, and so forth
Consumption-related preferencesthe knowledge, attitudes, and values that cause people to attach differential evaluations to products, brands, and retail outlets.


Marketing Education/DECA
Terre Haute South High School
IN

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