| A | B |
| Backstage view | The view that opens when you click the File tab; it contains commands for managing files, setting program options, and printing. |
| desktop shortcut | An icon placed on the Windows desktop that launches an application, opens a folder, or opens a file. |
| feature | The different components that make up Outlook: Calendar, Contacts, Journal, Mail, Notes, Tasks. |
| fields | Specific bits of information that Outlook stores about an item. |
| fly-out | A menu or pane that opens floating above the main window instead of docked to a fixed place on the screen, which changes the way every other pane appears. |
| folders | Common name for Outlook components. |
| gallery | A dropdown window containing multiple options within a group. |
| group | Ribbon segment containing related commands. |
| item | A record stored in Outlook. |
| Navigation Pane | Provides access to Outlook components such as Contacts and the Calendar folder. |
| People Pane | Displays all the emails, meetings and attachments related to the selected person. |
| Quick Access Toolbar | Toolbar that can be customized to contain commands from any tab. |
| Reading Pane | Displays the text of a selected email message. |
| Ribbon | Contains commands organized into groups that are located on tabs. |
| ScreenTip | Brief description of an item's purpose displayed when the mouse hovers on the item. |
| Status bar | This bar identifies the number of items in the active feature. |
| Title bar | This bar identifies the application and the active feature |
| To-Do Bar | New feature that summarizes information about appointments and tasks. |