| A | B |
| master status | a status that cuts across the other statuses an individual occupies |
| ascribed status | positions an individual either inherits at birth or receives involuntarily later in life |
| role conflict | conflict between roles |
| role strain | conflict within a role |
| Gemeinschaft | village life |
| Gesellschaft | urban life |
| background assumptions | deeply embedded common understandings concerning our view of the world and how people ought to act |
| ethnomethodology | study of how people use background assumptions to make sense of life |
| dramaturgy | analysis of social life in terms of drama or the stage |
| macrosociology | analysis of social life that focuses on broad features of social structure |
| aggregate | people who temporarily share the same physical space but do not see themselves as belonging together |
| corporate culture | the orientations that characterize corporate work settings |
| reference group | a group whose standards we consider when we evaluate ourselves |
| primary group | a group characterized by intimate, long-term, face-to-face association and cooperation |
| out-group | a group toward which one feels antagonism |
| category | people who have similar characteristics |
| instrumental leader | an individual who tries to keep the group moving toward its goals |
| authoritarian leader | an individual who leads by giving orders |
| expressive leader | an individual who increases harmony and minimizes conflict in a group |
| small group | a group small enough for everyone to interact directly with all the other members |