| A | B |
| Benefit | The gains to be made or the things that ar egood bout an idea, product, or service. |
| Body | the part of the presentation between an introduction and conslusion; its purpose isto get key points across. |
| Conclusion | The last part of a presentation; it is often the part the audience remembers best. |
| Content | What you say in a presentation; your message. |
| Delivery | How you express your messages; involves non-verbal communication |
| Features | How an idea, product, or service works. |
| Gestures | What you do with your hands while you talk; examples include clinging to the podium and fidgeting with your watch. |
| Introduction | The opening of speech or presentation. |
| Non-words | Words that aren't words but are said aloud - the most commn being "uh,", "um," "you know," and "like." |
| Pace | Rate of speech when talking. |
| Preparation | The hard work done before going "live" with a speech or presentation. |
| Quotation | A line said by someone else. |
| Recap | A summary of the main points covered in a presentation. |
| Rhetorical question | A thought-provoking question asked of the audience but for which you don't expect an answer out loud. |
| Stage fright | A feeling of anxiety or nervousness that arises when a person is expected to perform in front of others. |
| Stories | an engaging way to share life experiences and to highlight or illustrte a point. |
| Transitions | Words that move a speaker from one topic to the next in a presentation; they create the bridges that connect poinsand help move a presentation forward. |
| Visual aids | Supporting material such as slides and graphics shown as a presenter talks. |