| A | B |
|---|
| Management | completing effectively & efficiently |
| Supervisors | conduct management process |
| Efficiency | doing the task right |
| Effectiveness | doing the right task |
| Planning | defines goals & objectives |
| Strategic Plans | where a business will be in 3-5 years |
| Tactical Plans | reviewed every year |
| Operational Plans | includes company policies |
| Organizing | manageable segments |
| Staffing | employees |
| Leading | directing, motivating and communicating |
| Controlling | comparing expected results with actual performance |
| Concurrent control | Corrects problems while in progress |
| Corrective control | Gives feedback after activity is completed |
| Standards | ultimate goals of a business |
