| A | B |
| employees learn early on what is expected of them, and what to expect from others, in addition to learning about the values and attitudes of the organization. | orientation |
| covers topics such as dress code, sick leave, email policy and benefits, consult your HR professional to help you create one for your small business. | employee handbook |
| a staff member to act as a buddy for the first week | mentor |
| 401K, paid vacation, medical insurance | benefits |
| states that 80% of our routine activities contribute less than 20% to outcome of our work | Pareto Rule |
| In this scheme, tasks are categorized by four quadrants | Covey |
| It ranks tasks into three categories | ABC |
| are set at the top of an organization and directly support the mission statement | strategic |
| indicate the levels of achievement necessary in the departments and divisions of the organization. | tactical |
| are determined at the lowest level of the organization and apply to specific employees or subdivisions in the organization. | operational |
| is a guiding light for a business and the individuals who run the business | mission |
| general statements of mileposts you need to meet to achieve your vision | goals |
| specific, time-sensitive statements for achieving your goals | objectives |
| specific implementation plans of how you will achieve your objectives and goals. | strategies |