| A | B |
|---|
| What is the primary purpose of a shampoo service: | to cleanse the hair and scalp |
| Which one of the following is classified as a universal solvent? | water |
| Small amounts of chlorine can be added to water to: | kill bacteria |
| The ingredients on shampoo are listed in what order? | from largest to smallest percentage |
| A pH-balanced shampoo has a pH in the range of: | 4.5 to 5.5 |
| The following substances absorb moisture or promote the retention of moisture: | humectants |
| A ____ is designed to penetrate the cortex and reinforce the hair shaft within, to temporarily reconstruct the hair. | protein conditioner |
| The following is used after a scalp treatment and before styling to remove oil accumulation: | scalp astringent lotion |
| Brushing of the hair should never be done prior to: | chemical services |
| The most highly recommended hairbrushes are those made from: | natural brushes |
| As a safety feature for the client, during a shampoo you should monitor the water temperture by: | keeping one finger over the edge of the spray nozzle in contact with the water |
| A scalp treatment used when there is a deficiency of natural oil on the hair or scalp should contain: | moisturizers and emollient ingredients |
| High-frequency current should never be used on hair treated with tonics that contain: | alcohol |
| Excessive oiliness is caused by: | overactive sebaceous glands |
| When working a shampoo into a lather, you should use: | the cushions of your fingertips |
| The primary difference between a relaxation massage and a treatment massage is: | the products you use |
| What should be the primary consideration when selecting a shampoo: | the condition of the client's hair and scalp |
| Color-enhancing shampoos are used to: | eliminate unwanted color tones from the hair |
| Leave-in, rinse-out, treatment or repair, all are types of conditioners except: | spray-on |
| Spray-on thermal protectors safeguard against the harmful effects of ________ the hair. | blowdrying |
| For a client with ____ hair, it is recommended that you use a gentle cleansing shampoo and a light leave-in conditioner. | fine, damaged |
| Appropriate products for coarse, damaged, dry hair include all of the following except: | spray-on thermal protector treatments |
| What is the correct way to rinse your implements after cleaning them? | run them under warm flowing water |
| You should wait until _____ before discussing your retail product recommendations. | the service is complete |
| Rainwater or chemically softened water that contains only a small amount of minerals is called: | soft water |
| Water that contains minerals that reduce the ability of soap or shampoo to lather properly is called | har water |
| A ______ procedure is one that may produce undersirable side effects. | contrainindicated |
| Shampoo containing special ingredients that are very effective in reducing dandruff or relieving other scalp conditions is called _______ shampoo. | medicated |
| Shampoo designed to make the hair appear smooth and shiny and to improve the manageability of the hair is called ______ shampoo. | conditioning |
| Shampoo containing an active chelating agent that binds to metals and removes them from the hair is called _______ shampoo. | clarifying |
| Shampoo designed to wash away excess oiliness while preventing to the hair from drying out is called ______ shampoo. | balancing |
| Shampoo that cleanses the hair without the use of soap and water is ________ shampoo. | dry |
| The _______ end of a surfactant molecule is water-attracting. | hydrophilic |
| The _______ end of a surfactant molecule is oil-attracting. | lipophilic |
