| A | B |
|---|
| Barriers | Obstacles that interfere with the understanding of a message |
| Channels | Avenues through which messages are delivered |
| Communications | Process of exchanging messages between a sender and a receiver |
| Distractins | Things that compete with the message for the listeners attention |
| Emotional Barriers | Biases against the senders opinions that prevent a listener from understanding |
| Feedback | Receivers response to a message |
| Jargon | Specialized vocabulary used by members of a particular group |
| Settin | Circumstances under which communication takes place |
| Enumeration | Listing items in order |
| Generalization | Statement that is accepted as true by most people |
| Persuade | Process used to convince someone to change a perception in order to get them to do what you want |
