| A | B |
| ideology | principles, attitudes, and objectives for which a group stands |
| social functions | group purposes directed toward satisfying members' emotional needs |
| foot-in-the-door technique | method of gaining compliance |
| task functions | group purposes directed toward getting a job done |
| sociogram | diagram that represents relationships within a group |
| altruism | helping people for reasons other than rewards |
| compliance | giving in to social pressure in our public behavior |
| bystander effect | individual takes no action due to others' presence |
| social inhibition | performance declines in the presence of others |
| deindividuation | behaving irrationally when there is less chance of being identified |
| groupthink | results from group emphasizing unity over critical thinking |
| norms | shared standards of behavior and attitudes |