| A | B |
|---|
| down payment | is a portion of the total cost of an item that must be paid at the time of purchase |
| cooperative | a nonprofit organization owned and operated by its members for the purpose of saving money on the purchase of goods and services |
| unit pricing | is the use of a standard unit of measurement to compare the prices of packages that are different sizes. |
| arbitration | a process to resolve consumer complaints |
| mediation | is the attempt by a neutral third party to resolve a conflict between a customer and business through discussion and negotiation. |
| class action suit | a legal action on behalf of all the people who have suffered the same injustice |
| fraud | dishonest businss practices that are meant to deceive, trick, or gain an unfair advantage |
| rebate | a partial refund of the price of a product. |
| legal aid society | one of a network of community law offices that provided free or low-cost legal assistance. |
| open dating | indicates the freshness or "shelf life" or a perishable product, such as milk or bread. |
| cooperative | a non-profit organization owned and purchase of goods and services. |
| consumer reports | is an American magazine published monthly by Consumers Union since 1936. It publishes reviews and comparisons of consumer products and services based on reporting and results from its in-house testing laboratory and survey research center. |
| It is wise to consider the lowest price and buy | quantity and quality are basically the same |
| Price negotiations are good when | buying vehicles |
| a good time to buy a swimsuit | clearance sale |
| advantage of a cooperative is | saves its members money |
| an advantage of direct selling | convenience |
| when shopping avoid | impulse buying |
| warranty | written guarantee from the manufacturer or distributor that states the conditions under which the product can be returned, replaced or repaired |
| service contract | a separately purchased agreement by the manufacturer or distributor to cover the costs of repairing the item. |
| fraud | dishonest business practices that are meant to deceive, trick or gain an unfair advantage |
| small claims court | a court that deals with legal disputes that involve amounts below a certain limit |
